Privacy policy

Privacy Policy

Your privacy is part of our promise

Last updated July 13, 2026

Privacy, woven with care

This Privacy Policy describes how Ijor (the "Site", "we", "us", or "our") collects, uses and discloses your personal information when you visit, use our services, or make a purchase from www.ijor.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to the Services.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

01

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, operational, legal or other requirements. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

02

How we collect and use your information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

03

What personal information we collect

Information you provide directly:

  • Contact details including your name, address, phone number, and email
  • Order information including billing address, shipping address, payment confirmation, email address, and phone number
  • Account information including your username, password, security questions and other information used for account security
  • Customer support information including the information you choose to include in communications with us

Information we collect automatically:

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection, IP address and other information regarding your interaction with the Services. We use cookies, pixels and similar technologies to collect this information.

Information we obtain from third parties:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information to process your payment and fulfill your orders
  • Online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies
04

How we use your personal information

Providing products and services: We use your personal information to provide the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send account and transaction notifications, manage your account, arrange shipping, facilitate returns and exchanges, and provide other features and functionality.

Marketing and advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services.

Security and fraud prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

Communicating with you and service improvement: We use your personal information to provide customer support and improve our Services, maintain our business relationship with you, and provide effective service.

05

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify's Cookie Policy.

We use Cookies to power and improve our Site and our Services, remember your actions and preferences, run analytics and better understand user interaction with the Services.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.

06

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes and other reasons subject to this Privacy Policy.

  • With vendors or third parties who perform services on our behalf
  • With business and marketing partners
  • When you direct, request or otherwise consent to our disclosure
  • With affiliates or otherwise within our corporate group
  • In connection with business transactions, legal obligations, enforcement of terms or protection of our rights
Category Recipients
Identifiers Vendors, service providers, business partners, affiliates
Commercial information Vendors, service providers, business partners
Internet activity Analytics providers, business partners
Geolocation data Service providers, shipping partners

We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.

07

User-generated content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure.

08

Third party websites and links

Our Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies.

Information you provide on public or semi-public venues, including third-party social networking platforms, may also be viewable by other users.

09

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details set out below to request that it be deleted.

10

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

11

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

  • Access / Know: Request access to personal information that we hold about you
  • Delete: Request deletion of personal information we maintain
  • Correct: Request correction of inaccurate personal information
  • Portability: Request a copy of your personal information in certain circumstances
  • Restriction: Ask us to stop or restrict processing of your information
  • Withdrawal: Withdraw consent where processing relies on consent

Managing communication preferences: We may send promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. We may still send non-promotional emails relating to your account or orders.

How to exercise your rights: You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

12

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority where applicable.