We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
At Ijor Ethnic, we value your satisfaction. Please read our return policy carefully to ensure a smooth process for your returns and refunds.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must meet all of the following conditions:
To start a return, please contact us via one of the following methods:
Important: Returns must be sent to the address indicated on your original shipping label. Items sent back to us without first requesting a return will not be accepted.
If the correct item was delivered but you still wish to return it, the following conditions apply:
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Once we receive your return, our team will inspect the product for any damages. Here's what to expect:
Allow 10 business days for the inspection and refund process to be completed.
We will notify you once we've inspected your return and let you know if the refund was approved.
Prepaid Orders: The refund will be automatically credited to your original payment method (minus the Rs 250 fee) within 10 business days.
COD Orders: Please provide your Bank Account details or UPI ID via email so we can initiate the transfer once the inspection is cleared.
If more than 10 business days have passed since we approved your return and you have not received your refund, please contact us at ijorethnic@gmail.com.
We're here to help with any questions about returns and refunds.