Banarasi Soft Pure Mashru Silk Saree

At Ijor, we maintain a strict quality standard. Please review our policy carefully to ensure your return request is processed successfully.

1. The 7 Days Return Window

We offer a 7 days return policy. You must contact us to request a return within 7 days of receiving your item. Requests made after this period will not be eligible for a refund.

To initiate a request, email us at ijorethnic@gmail.com or call 8588076552.

2. Eligibility & Condition

For a return to be accepted, the item must be:

• Unused and Unworn: In the exact same condition as received.
• Complete Packaging: You must return the Saree along with the Cotton Saree Bag provided.
• Fully Tagged: All original tags must remain attached.
• Documented: A receipt or proof of purchase is required.

3. Shipping & Security

Once your return is approved, we will provide a shipping label and instructions.

Return Address: Use the address located on your original shipping label.

Tamper Protection: For your security, the return package must be sealed by the delivery partner in your presence. This prevents product switching or tampering during transit.

Unauthorized Returns: Items sent back without a prior request will be rejected.

4. Damages and Incorrect Items

Please inspect your package immediately upon arrival. If the item is defective, damaged, or incorrect, contact us instantly so we can resolve the issue at no additional cost to you.

5. Refunds and Timelines

After we receive your package, our team performs a manual inspection.

Inspection Period: Please allow 10 business days for inspection and processing.

Prepaid Orders: Refunds are sent to the original payment method.

COD Orders: You must provide your Bank Account details or UPI ID via email to receive your refund.

Follow-up: If you haven't received your refund within 10 business days of approval, please contact us at ijorethnic@gmail.com.